ErecPower carries a stated 60-day money-back guarantee beginning on the original purchase date. To request a refund, contact support within that period by emailing support@healthyconsumer.us or calling +1 (877) 257-0825.
A full-refund request requires the return of all bottles connected with the order, including empty, full, partially used, free, and bonus bottles. Missing containers may lead to a partial refund. Place a note inside the return with your full name, shipping address, purchase email, telephone number, original order number, and the packaging slip when available.
Customers are responsible for return postage. The stated procedure asks customers to ship through USPS and retain a valid tracking number; missing tracking can delay the request.
Send eligible returns to:
ErecPower Returns
11870 62nd St N
Largo, FL 33773, USA
After a refund is processed, a confirmation email should be sent. The policy lists approximately 3–5 business days for credit-card refunds and 5–10 business days for debit-card refunds to appear, subject to the financial institution. Explaining the reason for a return is optional.
Please confirm the latest details on the official refund policy page before mailing a return.
